MaidExpense

Simple and easy-to-use expense tracking application for domestic helpers and employers, including group expense management, salary and leave records with electronic signatures.

Group Expense Management
Salary & Leave Records
Expense Analysis Reports
Cloud Sync & Backup
PDF Export Function

Privacy Policy

Your privacy is important for us. We are transparent, comply with privacy regulations such as GDPR, and provide this privacy policy in an understandable language free of legalese.

Who collects the data?

The legal entity which owns MaidExpense apps is:
I-Mars Limited
191 Java Road, North Point Hong Kong

What data do we collect and why?

  • Full name - to identify users who have access to your group, and to display on salary and leave records
  • Email address - to identify users who have access to your group, to identify your account, to back up your data, to generate an email with data export from the app, for marketing campaigns (which you can opt out of)
  • Profile picture(s) - to visually enhance the app and to easily distinguish the users and members of a group
  • Your MaidExpense data - transactions, members, groups, history of changes for the basic functionality and backup
  • Salary and leave records - wage periods, amounts, food allowance, payment dates and methods, leave dates and types, record status, and related metadata when you use the salary and leave features
  • Identity document information - Hong Kong ID card or passport number entered for salary receipts (when required for a record)
  • Handwritten signatures - signature images drawn in the app by employers and helpers to confirm salary and leave records
  • PDF receipts - generated salary and leave receipt documents stored for viewing, sharing, and export
  • Push notification token - device token used to send alerts when a salary or leave record is pending your signature or has been updated (you can disable notifications in your device settings)
  • Analytics data - anonymized logs of your behaviour, clicks on elements, time spent on screens etc. to make data-driven decisions about the development of the app and detecting UX issues
  • Crash reporting data - details about the crash with diagnostic information about your device, network, language etc. to fix crashes

Where are the data stored?

All our data are stored in Google Cloud Platform. We specifically use services called Firebase and Google AppEngine. The servers are located in Taiwan.

How are the data secured?

Google Cloud Platform is trusted by many businesses worldwide and they have one of the best security in the industry. On top of that, we provide our data only via HTTPS (an encrypted connection). This way, your data cannot be intercepted on the way, for example when connected to an unsecured WiFi network. We take security very seriously and take every measure to prevent data leaks. If you suspect any security issue, contact us immediately at MaidExpense@i-mars.cc.

What is shared with other users of MaidExpense?

Other users who are in the same group(s) as you can access your:

  • Name
  • Email
  • Profile picture(s)
  • Transaction & other data you enter into the app

These are visible on the Permissions page of your group(s).

If you are linked as an employer and domestic helper in MaidExpense, each party can access salary and leave records that involve both accounts, including names, wage and leave details, signature images, identity document numbers entered for receipts, and PDF receipts, as required for the signing workflow.

What is shared with third-parties?

We don't share your data with any third parties except:

  • Google - provider of our backend services (database, file storage, push notifications, analytics, crash reporting, web hosting, Google Play app statistics);
  • Apple - iTunes Connect app statistics;
  • Microsoft - Windows Store app statistics;
  • when required by law or necessary to comply with a valid legal process;
  • in relation to a sale of all or part of our business.

How long are the data stored?

Indefinitely, unless the service is shut down.

How to export all your data?

Both iOS and Android apps have built-in PDF export for expense history, salary receipts, leave receipts, and compilation reports. If you need extra information, contact us at MaidExpense@i-mars.cc.

How to delete my account & data?

If you wish to permanently delete your MaidExpense account and all associated data, please visit our account deletion page. This will remove your account, all sub-accounts (maid accounts), expense records, receipt images, salary and leave records, signature images, PDF receipts, and personal data from our systems.

Warning: This action is permanent and cannot be undone.

How to raise a complaint?

Contact us at MaidExpense@i-mars.cc.

What happens when the service is shut down?

We will try hard to avoid that, but we offer no guarantees for data losses. In the case of an expected service shutdown, we will contact all users via email announcing this at least one month before shutdown so you will be able to export all your data.